After waiting in line and shouting your order, your name is called and a nice cup of coffee falls into your hands — this may be the best part of your day.
Until you realize that they spelled your name wrong. And not just a letter or two off from the common spelling, they completely obliterated it, decimating your precious branding into nothing more than phonetics.
But why? Surely anyone competent enough to hold a job at Starbucks can spell ‘Brian’, right? Paul Gale Comedy tells us the insider truth.
via Mashable http://ift.tt/1BsjfUx