The Tiniest Mistake May Have Led to Nationwide Time Warner Cable Outage

Isp

An extra zero or maybe a misplaced period — that’s how small the error could be that led to a new nationwide Internet outage for Time Warner Cable customers.

TWC announced on Wednesday evening that its recent issues were due to a single mistake. The company’s statement is full of jargon, but take a look for yourself:

During an overnight network maintenance activity in which we were managing IP addresses, an erroneous configuration was propagated throughout our national backbone, resulting in a network outage. We immediately identified and corrected the root cause of the issue and restored service by 7:30 a.m. ET. We apologize for any inconvenience this caused our customers. A failure of this size is very serious and we are taking the necessary steps to improve our processes with the objective of making sure this doesn’t happen again. Read more…

More about Time Warner Cable, Business, and Media

via Mashable http://ift.tt/1nJgVjH

Jason Abbruzzese

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s