The FCC may have just voted in favor of allowing cellphone calls during flights, but Delta wants you to know you will never have to suffer through someone else’s calls on one of its flights.
“Our customer research and direct feedback tell us that our frequent flyers believe voice calls in the cabin would be a disruption to the travel experience,” Delta CEO Richard Anderson said in a press release on Wednesday
Anderson cited a 2012 customer survey in which a clear majority of Delta fliers said phone calls would “detract from, not enhance” their in-flight experience. He added that Delta’s cabin staff was solidly against passengers yakking on their phones, too Read more…
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